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  • After receiving a purchase confirmation email, you will receive an email with a URL to download the voucher.
  • Or Access My Vouchers.
  • Select the voucher that you want to download or print
  • Your voucher will be available until the event start
  • If you buy online, you can re-print the voucher. print another just login to My Account and click on My Voucher
  • If you buy offline at Rajakarcis Outlet / Rajakarcis outlet Partners, go back to the outlets you buy, and ask to reprint the voucher with new barcode.
  • Tickets already purchased are non refundable.
  • When an event reschedule or canceled, we will immediately notify ticket holders and informing about the refund procedure after we receive information details from promoter.
  • When an event reschedule or canceled, Rajakarcis will refund the ticket based on ticket price. Any cost such as order procesing fee, ticket protector, and Credit Card procesing fee is non refundable
  • Details about cancellation event or refund procedure will publish via our twitter / email / telephone / website.
  • Support payment via BCA ATM / Prima, Mandiri Bank ATM / Bersama, Permata Bank ATM
  • Select ATM Transfer payment method, then click checkout
  • You will redirected to DOKU website to get 16 Digit Virtual Account. Please be patient, DO NOT click BACK or REFRESH your browser!
  • Your order will expire within 3 hours
  • Payment can be made through the nearest ATM machine with ATM Bersama and Prima logo

Payment Using BCA ATM / PRIMA

  1. Enter The PIN
  2. Select "Other Transactions"
  3. Select "Transfer"
  4. Select "Other bank Account"
  5. Enter the passcode of Permata Bank (013) and then press "Correct"
  6. Enter the amount of payment accordance with the invoice
  7. The amount should be equal to invoice (not less or more)
    Important : The amount that is not accordance with the invoice will cause a transaction to fail
  8. The confirmation screen will appears and contain the bank account number and the amount paid. If it is correct press Correct
  9. Done / finish

Payment Using ATM Bersama

  1. Select Language
  2. Enter The PIN
  3. Select "Other Transactions"
  4. Select "Transfer"
  5. Select "Other bank account or ATM Bersama/LINK"
  6. Enter the passcode of Permata Bank (013) plus 16 digit Virtual Account Number and then press "Correct".
    Important : The amount that is not accordance with the invoice will cause a transaction to fail
  7. Reference number can be vacated
  8. The confirmation screen will appears and contain the bank account number and the amount paid. If it is correct press "Correct"
  9. Done / Finish
  • Select the payment via credit card.
  • Enter your credit card number, expiration date, CVV and details of the credit card you use.
  • Make sure your payment details are correct and proceed to step 3D Secure (Depends on Credit Card issuer).
  • One Time Password (OTP) will be sent to your phone number that is registered with the credit card you use (Depends on Credit Card issuer).
  • Enter the OTP that you can to 3D Secure pages (Depends on Credit Card issuer).
  • Payments by Credit Card 3DS is complete. (Depends on Credit Card issuer)
  • Make sure total minimum payment of Rp 500,000 after discount
  • After you select Credit Card and click "Process Payment", you'll be directed to the credit card verification.
    Make sure the domain address written in the address bar of the browser are: https://pay.doku.com/ OR https://acquire.doappx.com
  • Fill each column Credit Card payment details with the correct information.
  • If your credit card is issued in the country of Indonesia, enter the security code sent by the bank issuing the card to your phone number.
  • Payment is complete, and you will be redirected back to the website Rajakarcis.
  • Make sure total minimum payment of Rp 10,000 after discount
  • Access www.klikbca.com
  • Enter the user ID and Internet Banking PIN
  • Select E-Commerce Payment
  • Select category : Others
  • Select Company Name : Rajakarcis.com
  • Input KeyBCA Token to process the transaction.
  • You don’t need to make a payment confirmation, Rajakarcis automatically verify your payment
  • Make sure total minimum payment of Rp 10,000 after discount
  • You will be redirected to the website of e-Pay BRI.
  • Enter your user ID and Internet Banking password
  • Double check your payment amount, enter password and passcode than click Submit.
  • Paycode is a security code that will be sent to your phone number that has been registered as mTOKEN
  • You don’t need to make a payment confirmation, Rajakarcis automatically verify your payment

To be able to make transactions with Mandiri clickpay, You have to pay attention to the following :

  • Must have User ID Mandiri Internet Banking and Mandiri Token
  • Mandiri Clickpay should be active and registered to make transcation

How To Pay Using Mandiri Clickpay

  • Make sure total minimum payment of Rp 100,000 after discount.
  • After you select Mandiri ClickPay and click "Process Payment", you will be directed to the verification page of Mandiri ClickPay.
    Make sure the domain address written in the address bar of the browser are: https://pay.doku.com
  • You don’t need to make a payment confirmation, Rajakarcis automatically verify your payment

For more information, visit www.bankmandiri.co.id or Mandiri call 14000
Terms for using debit BNI online
  • Having a Savings Account & BNI Debit card with MasterCard logo.
  • Already register & Activate BNI SMS Banking (Non Financial and Financial).
How to request BNI Debit Online
  • You need to activate BNI SMS Banking
  • Type REQ VCN (nominal) through SMS Banking BNI send to 3346.
  • Receive SMS replies from BNI, contains a command to type 2 digit random according your PIN number
  • Customers get BNI request status notifications via SMS Banking Online Debit of Virtual Card Numbers (VCN), which consists of 16 digits, Valid thru (months / years), and a 3 digit CVC2 number
BNI Debit transaction process
  • Make sure total minimum payment of Rp 100,000 after discount.
  • Once you choose BNI Debit Online and click on "Process Payment", you'll be taken to a verification page BNI Debit Online. Make sure the domain address written in the address bar of the browser are: https://pay.doku.com.
Payment Details
  • Input (16-digit number VCN, 3 digit CVC2, and the period of validity) as requested notification status BNI Debit Online, in a column that has been available on the menu of payment.
  • Complete detailed card holder information.
  • Process the payment
  • Payment is complete, and you will be redirected back to the website Rajakarcis
  • Make sure total minimum payment of Rp 100,000 after discount
  • You will be redirected to the website DOKU Wallet.
  • Enter your email or DOKU ID and password
  • Re-check payment amount, if you are finished click the "Payment Process".
  • You don’t need to make a payment confirmation, Rajakarcis automatically verify your payment.

In cooperation with Jardine Lloyd Thompson and Allianz Utama, Rajakarcis is proud to present n Ticket Protection!

Every time you make a ticket purchase, we consider it an investment. Ticket Protect allows event goers to secure their ticket investment, and protect it from unforeseen circumstances. In the unfortunate chance that a ticket buyer is unable to attend the event because of automobile trouble, bad weather or illness, investing in Ticket Protect grants them a 100% reimbursement* of their ticket!

Refund of the paid ticket's face value (up to Rp 10.000.000) if you were unable to attend the event.

  • (a) any medical source, insurance office or organization to release my personal information to Allianz; and
  • Allianz to release my personal information to any medical source or insurance office;
  • (c) Allianz to release my personal information to external companies pre-screened by Allianz to work with or on our behalf to provide certain business related functions
  • (d) Allianz to share my personal data with Allianz’ parent company, affiliates, subsidiaries, agents, joint ventures and strategic partners to perform business related functions
  • (e) Allianz to release my personal data to respond to court orders or legal processes or requests from the regulator or public authority or to protect against fraud or other illegal activity or for risk management purposes or to permit Allianz to pursue available remedies or limit the damages that Allianz may sustain and/or to comply with the law or legal process.
  • (f) Ticket Protection not refundable if the event canceled
  • For 24 Hours Call Centre, please call +62 21 2926 9999 (Customer Service or Claim)
  • Ticket.Protector@allianz.co.id
Our outlet :
Menara Imperium P11
Metropolitan Kuningan Super Blok Kav.1
Jl.HR.Rasuna Said Jakarta 12980
Bussiness hour : Monday – Friday, 10AM – 5PM
P: (021) 8292229
For general inquiry, email us at
i...@rajakarcis.com
For your event or product related needs, contact us
m...@rajakarcis.com